Find answers to frequently asked questions here.
It really simple. Using our app, launch a chat with our operator and let us your details about your order. Enter a time that works for you, add information about your place — We’ll take care of the rest.
We designed our service to work with a sense of immediacy. We aim to match you with local vetted professionals within one hour.
We delivery from Harlem to lower Manhattan and the surrounding five boroughs.
We provide residential cleaning, and furniture assembly.
All bookings require a minimum of two hours.
We use the card on file while performing a quick hold and release of $0.50 to ensure its validity.
We’ll issue a refund if you’ve already been billed but canceled your booking.
We do provide official digital receipts, just send us an email.
We only charge when a booking order is placed. Please email firstname.lastname@example.org us if there’s a mistake or use the form below.
You should never have to deal with no shows, we apologize for this. We respond to events like these with a sense of urgency. Please use the form below to get in touch with your concierge.
We hope you grant us a chance to make it right !
Your smile and satisfaction is our goal. If you’re not satisfied, we’ll make it right.
We set high standards for our professionals to render quality service.
Please reach out to your concierge using our app and explain what went wrong.
Didn’t find what you were looking for ? Shoot us an email and we’ll respond shortly.
Have a Pre-Purchase Question? We’ll be happy to answer any questions you may have prior to purchase. Just get in touch with us.